About the Ombud's office for Students
Who & What for?
The Student Ombud’s office
– reviews the concerns brought to it, provides aid or mediates in individual cases together with the respective organs and members of the educational institution or with other institutions that deal with student issues.
– Points out systemic deficiencies.
– cooperates with advocacy groups, higher education information and ombud’s offices, as well as advocacy groups and umbrella organizations in higher education.
– treats all inquiries confidentially.
The Student Ombud’s office provides services to
– prospective students
– former students
at public universities, private universities, universities of applied sciences and universities of education.
What is the Ombud’s office for Students mission?
Which do we provide service?
- Admission procedures and admissions
- Mobility during studies
- Study support
- Study conditions
- Studying with a disability(ies)
- Student residence matters
Where can’t we help?
The Student Ombud’s office may not
- change existing regulations (laws, ordinances, decrees),
- annul legal decisions,
- intervene in ongoing proceedings,
- represent students in court. The Ombud’s office for Students has no authority to issue directives. A written or personal contact does not suspend respite in ongoing proceedings.
The Ombud’s office for Students in the Federal Ministry of Education, Science and Research provides advice and assistance.
Mag.a Anna-Katharina Rothwangl
Ombud’s office for Students